Privacy Policy
Effective Date: January 1, 2024
1. Who We Are
Chamilly is a Shopify development agency offering theme customization, app development, and store setup services. Our website is chamilly.com.
2. Information We Collect
We may collect the following personal information:
- Client contact details (name, email, phone number)
- Shopify store information (store URL, API credentials if shared)
- Billing and payment information
- Project communications and requirements
Information is collected through:
- Contact forms
- Questionnaires
- Emails, calls, or live chat
- Shopify Partner access (with your consent)
3. How We Use Your Information
We use your data to:
- Deliver development and support services
- Communicate regarding your project
- Enhance our services and user experience
- Meet legal or contractual obligations
4. Sharing of Information
We do not sell or rent your personal information. We may share data with:
- Trusted service providers (e.g., email, hosting, analytics)
- Shopify, when acting on your behalf
- Authorities, if legally required
5. Data Retention
We retain your information only as long as necessary to:
- Complete your project
- Provide ongoing support
- Fulfill legal or financial obligations
Data deletion can be requested at any time.
6. Security
We implement industry-standard measures such as:
- Secure password storage
- Encrypted communications
- Access control and staff confidentiality training
7. Your Rights
You have the right to:
- Access your data
- Request corrections or deletion
- Withdraw consent for future use
Email us at support@chamilly.com to make a request.
8. Third-Party Services
Our site may link to or use services like:
- Shopify
- Google Analytics
- Email marketing tools
Each service has its own privacy policy. Please review them separately.
9. Changes to This Policy
We may update this policy. Changes will be posted here with a new effective date.
10. Contact Us
If you have questions, contact us at:
Chamilly
support@chamilly.com